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    RETURNS & EXCHANGES

    RETURN AN ONLINE PURCHASE BY MAIL-UNITED STATES

    Use the step-by-step instructions below to return by mail:

      If you received a damaged, defective, or wrong item from your online order, please contact us right away:

    By Email:  Customerservice@selectsk8.com

    By Phone:  (831) 231-2438 

    STEP 1:  Package your items and the invoice that came with your order(s).

    • You can return merchandise purchased from Scabs.com only up to 30 days after the original transaction date.
    • Enclose the return form and your return merchandise inside the box.
    •  Make sure that the product has not been used.  The return merchandise is in the original packaging-not damaged.  

    STEP 2:  Take your package to the carrier of your choice.

    • Be sure that all return packages are properly insured and trackable.  Carriers offer insurance against loss or damage during transit.  Smith Safety gear is not responsible for lost or damaged packages.  
    • Return shipping fees are the customer's expense.  
    • Keep the tracking information until your return has been processed.

    STEP 3:  Mail your package to the following address:

    Scabs.com.
    1763 Placentia Ave.
    Costa Mesa, Ca. 92627

    STEP 4: Please allow up to 30 business days for us to receive your return and process your credit.

     

    How will I be refunded?

    • Please allow 30 days to process your refund.
    • All returns will be credited to the original form of payment (excluding shipping and handling charges).  
    • All applicable promotions, discounts, offers, free items (as part of a qualifying purchase) and coupons granted at the time of the purchase will be prorated and applied to the refund amount.  
    • Once the return is processed, we will send an email confirmation of your credit.  
    • Please allow one to two billing cycles for the credit to appear on your statement.